Help a homeless person


Being homeless is tough. We’re here to help.




Accessing the Shelter

If you know of a homeless person over the age of 18 in South London and would like them assessed for our Winter Night Shelter (Operating from November to April), the first step is for them to meet an advice worker at one of the day centres below.

They will ask them a few questions about their current situation.  If the assessment meets the criteria, they will make a referral directly to our winter shelter. Alternatively, instead of referring to us they will recommend other options or services better suited to their needs.

The Robes Winter Shelter provides warm bed, two meals a day, emotional and practical support and advice to help people rebuild your life.

Important: Please remember that we do not take direct referrals. Also please note that it is very unlikely that we can offer a place in the shelter in the same day.



What to do if you know somebody sleeping rough

If you are concerned about somebody sleeping rough tonight please support them contacting Street Link by phone (0300 500 0914) or online. They will arrange for the local outreach team to come and visit. They will also give advice and support, and may be able to get you into temporary accommodation.

Streetlink can ONLY help people sleeping rough.



Day centres

Day centres help people facing homelessness with a variety of services including showers, cheap or free hot meals and advice. They are also our referring agencies. You can find out more on their websites.

Day centres can be busy places with lots of things going on. When you arrive, always make it clear to a staff member or volunteer that you would like to see an advice worker!

The Manna Day Centre

  • The entrance is at 12 Melior St, London SE1 3QP

  • Open 7 days a week from 8:30am until 1:30pm.

  • Advice workers are around every day. To get seen, arrive early in the morning, as it’s first come first served.

Ace of Clubs

  • St Alphonsus Road, Clapham, SW4 7AS

  • Open Monday to Friday 12pm until 3pm (Tuesdays women only)

The Spires Centre

  • 8 Tooting Bec Gardens, St Leonard’s Church Hall, SW16 1RB

  • Open Monday to Friday. See their website for opening times.

Webber Street Day Centre

  • 6-8 Webber Street, Waterloo, SE1 8QA

  • Open Monday to Thursday & Saturday 9 am to 12 pm

  • Friday 9am to 12pm (advice & info drop in)

Southwark Day Centre for Asylum Seekers

  • Open Tuesdays at Copleston Centre, Copleston Road, Peckham SE15 4AN, 12:30pm – 5:00pm.

  • Open Wednesdays at Peckham Park Road Baptist Church, 121 Peckham Park Road SE15 6SX, 11am – 2.45pm

  • Open Thursdays at Crossway Christian Centre, 18 Hampton Street, SE1 5SN, 12.30pm – 5.00pm (Now closed, more info soon)



These services can also refer to us, if are already engaged with them:



Other sources of help

For people based outside South London, or looking for other sources of help the following resources might help:

  • Pavement magazine gives info about a range of day centres, soup kitchens, advice services and night shelters across London and England

  • The Shelter free helpline 0808 800 4444 gives over the phone advice if you are homeless or risk losing your home

  • Your local council may also be able to help you, but often you need to meet specific criteria to be eligible. You can find out more from your local authority